Frequently Asked Questions – 7game9

The minimum deposit on 7game9 is ₱100. This makes it accessible even if you just want to try things out first before committing more. There's no upper limit on deposits, but transactions above a certain threshold may require identity verification before they are processed. For full details, check our Deposit and Withdrawal page.

GCash, Maya, and GrabPay deposits are typically reflected in your 7game9 account within a few seconds to a few minutes. Bank transfers via InstaPay are usually processed within 15 minutes, while PESONet transfers may take up to one banking day. If your deposit hasn't appeared after the expected timeframe, take a screenshot of your transaction receipt and send it to our support team for quick resolution.

To withdraw, log in to your account and go to the cashier or wallet section. Select "Withdraw," choose your preferred payment method (GCash, Maya, bank transfer, etc.), enter the amount, and confirm. Most withdrawals are processed within 15 to 30 minutes, although bank transfers may take longer depending on the bank's cut-off schedule. Minimum withdrawal is ₱200. Make sure your account is verified to avoid delays.

7game9 does not charge fees for standard deposits or withdrawals. However, your payment provider (e.g., your bank or GCash) may apply its own transaction fees, particularly for fund transfers. We recommend checking your payment provider's fee schedule before initiating a large transfer. For the most up-to-date fee information, visit our Deposit and Withdrawal page.

Color Game on 7game9 is a digital version of the classic Filipino perya game everyone grew up with. You place your bets on one or more colors, and the dice are rolled. If the color you bet on appears on one or more of the three dice, you win a corresponding payout. It's fast, fun, and genuinely familiar to Filipino players. Head to our Color Game page to learn more and start playing.

Oo naman! 7game9 features a full Esports Betting section where you can bet on popular titles like Mobile Legends: Bang Bang, DOTA 2, League of Legends, Valorant, CS2, and more. You can bet on match winners, map outcomes, and other available markets depending on the event. Check our Esports Betting page for the current schedule and available markets.

Sabong — cockfighting — is a deeply rooted tradition in Filipino culture. 7game9 offers online Sabong betting on officially sanctioned events. The platform operates within the regulatory framework for online Sabong in the Philippines. Visit our Sabong page to see live event schedules, betting options, and how payouts work. As with all betting, please play responsibly and only bet amounts you can afford.

Absolutely. 7game9 is fully optimized for mobile use. You can access the entire platform — games, cashier, promotions, and support — directly from your smartphone's browser, whether you're using Android or iOS. The site adapts smoothly to any screen size. No app download is required, though we may release a dedicated app in the future.

Most promotions on 7game9 are automatically credited to your account once you meet the qualifying conditions — usually a minimum deposit or placing a minimum number of bets. Some promos may require you to enter a promo code during registration or at the cashier. You can find all active promo codes and detailed terms on our Promotions page. If a bonus wasn't credited after you met the requirements, contact support and we'll help you sort it out.

A wagering requirement (also called a rollover or turnover) means you need to bet the bonus amount a certain number of times before it can be withdrawn as cash. For example, if you receive a ₱500 bonus with a 10x rollover, you'll need to place a total of ₱5,000 in bets before that bonus becomes withdrawable. The specific rollover for each promo is listed on the Promotions page. Take note of game restrictions too — some games may not count toward rollover completion.

Yes, 7game9 has a referral program where you can earn rewards for each friend you invite who successfully registers and makes a qualifying deposit. Your referral link is available from your account dashboard. There's no cap on the number of people you can refer — the more kabayan you bring in, the more you earn. Check the Promotions page for current referral reward rates and terms.

We take data privacy seriously. 7game9 uses SSL encryption to protect all data transmitted between your device and our servers. We comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173). Your personal information is never sold to third parties and is used solely for account management, verification, and improving your experience. For the full details, read our Privacy Policy.

Absolutely. All games on 7game9 use certified Random Number Generator (RNG) technology, which ensures that outcomes are completely random and cannot be manipulated — by us or by any player. Live events like Sabong and boxing are conducted and streamed under regulated conditions. We do not alter odds after a bet is placed. Fair play is a non-negotiable standard at 7game9.

If you think your account has been compromised, change your password immediately via the Login page using the "Forgot Password" option. Then contact 7game9 support right away — we can temporarily freeze your account to prevent unauthorized transactions while we investigate. For your security, never share your password or OTP with anyone, and avoid using public Wi-Fi when logging in or transacting.

Self-exclusion allows you to temporarily or permanently block yourself from accessing your 7game9 account. You can request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or permanently. To activate self-exclusion, go to your account settings or contact support directly. Once active, you will not be able to log in, deposit, or receive marketing communications for the duration of your exclusion. This is an irreversible action during the chosen period.

If you or someone you know is struggling with problem gambling, please reach out to PAGCOR's responsible gaming hotline or a licensed mental health professional in the Philippines. 7game9 also has a dedicated support team you can contact through our website. Remember — gaming should be fun, not a source of stress or financial hardship. Laro para masaya, hindi para mabigatan. Visit our Responsible Gaming page for more resources.

Yes. 7game9 allows players to set daily, weekly, and monthly deposit limits. Once you set a limit, it takes effect immediately. You can request to lower your limit at any time, but increasing your limit requires a 24-hour cooling-off period to give you time to reconsider. This feature is designed to help you stay in control of your spending. Limits can be set from your account settings or by contacting customer support.